Below you´ll find answers to the most commonly asked questions. If you don´t find the answer to your question here, please email us with your enquiry and we´ll get right back to you.
Q. Who are you?
A. We are a wholesaler of natural stone and wood products base in the Derbyshire
Peak District. We have 25 years experience within the natural stone industry and
are now one of Europe´s largest stockists of granite worktops.
Q. Where does your granite come from?
A. Our main granite and quartz worktop supplies are from India and China, where have developed strong relationships with the leading producers of some of the world´s finest granites. We remain at the forefront of the granite worktop sector in the UK.
Q. Are you able to give me a quotation for my worktops over the telephone?
A. Yes we can, however it is helpful if you have a drawing or sketch of the kitchen layout for us to give you a more accurate quotation. You are able to send this to us via fax or email which ever is easiest for you.
Q. Can I come and see the granite that I have chosen before it is fitted?
A. Yes, we are happy to send you a free sample, with a small charge for delivery and packaging. If you would rather to view the large slabs before installation you can come along to our site in Matlock, just arrange this first by ringing the freephone office number.
Q. Are you able to get any type of granite if you do not stock the one I like?
A. We are able to offer almost any currently available granite through our tight relationships with key UK wholesalers. If you need a granite, marble or quartz that is not in our stock range, we will gladly negotiate a price for sourcing and matching full slabs to suit your requirement.
Q. What are quartz worktops?
A. These are man made work surfaces as opposed to granite that comes out of the ground.
Q. Do people have granite window sills?
A. Yes they do and this is becoming more popular. Using the granite on your window sill creates a dramatic effect not achieved by the run of the mill painted wood.
Q. What is the thickness of your granite worktops?
A. We generally recommend using 30mm thick granite as it is much stronger and far more impact resistant than 20mm thickness.
Q. Is marble suitable for a kitchen worktop?
A. Marble is not ideal for a kitchen countertop. It is more suitable for vanity units in bathrooms etc. Even when sealed, marble is not as dense as granite. This makes it more porous and more prone to staining especially in a highly used area such as a kitchen.
Q. Do you install worktops anywhere in the UK?
A. Yes we do, if you require a templating and installation service we can give you a quote based on your location.
Q. How should the cabinets be prepared for arrival?
A. Your cabinets should be level to within around 3mm and supports must be provided in the corners and over any gaps.
Q. What is the difference between an upstand and a splashback?
A. Upstands are what run along the backs of the walls and are typically 110mm high. Splashbacks are usually in splatter areas of the kitchen behind sinks and hobs.
Q. Will you plumb in my sink or fit my cooker?
A. No, unfortunately a plumber or your kitchen installer will have to do that.
Q. How do I clean the granite worktops?
A. Mild soap and water is usually all that is generally required. Work surfaces should be cleaned with a neutral detergent rinsed with clean water and buffed dry using a soft clean cloth.
